Getting help from social care
If you don't think you need immediate help from the police or are worried about calling them, then you can call social care. It's important to remember that if you are being abused, it is not your fault. Please don't worry about telling others that you think you're being abused - it's important that you get help.
If you want, you can ask someone else to contact social care on your behalf. Your call can remain anonymous and everything you say will be kept confidential.
To report an adult safeguarding concern,
If the adult lives in Stoke:
Telephone: 0800 561 0015 at any time
Minicom: 01782 236037
If the adult lives in Staffordshire:
Telephone: 0345 604 2719 Monday to Thursday 8:30am to 5pm, Fridays 8:30am to 4:30pm, excluding Bank Holidays
0345 604 2886 at any other time
Don't worry if you are not sure, the person on the phone will help you to forward your concerns to the right team.
- Details about reporting a child safeguarding concern can be found on the Children and Families page on the website
What will happen next?
A member of social care staff will talk to you as quickly as possible.
They will usually ask your permission (or the permission of the Adult you're worried about) before they do anything, or share any information about the situation with other people.
The only exceptions to this are in situations where others may also be at risk of abuse, or if the person is not able to make their own decisions because of mental disability.