Eligibility for Care and Support
We determine whether you are eligible for local authority funded care and support to meet your assessed needs by applying national eligibility criteria as set out in The Care Act 2014.
Following your care and support needs assessment, we will tell you about our decision and give you reasons to explain what we have decided. This will say if you are eligible to have your needs met by the local authority.
If you have been assessed as eligible for local authority funded care and support, we will also ask you to have a financial assessment (WAITING TO CHECK THE INFO IN THIS LINK) to see how much your care and support will cost and how much you may have to contribute.
We will then work with you to develop a Care and Support Plan which will set out how your needs can be best met.
If you are not eligible for local authority funded care and support, there is lots of information, advice and guidance on this website that you can use to help yourself or someone you care for. We can also help you to:
- find solutions to meet your needs if possible by providing you with the information and advice you need.
- consider the involvement and support of carers, families, friends to meet your needs.
- consider what support is available in your local community, including activities / groups organised by local charities or voluntary organisations. Details of different services, local activities / groups that are can be found on the Community Directorychecker
If your needs change again in the future and you feel you need further support, you can always ask for further information, advice and guidance. You can also request another assessment should you need it.
If you want to request an assessment for yourself or for someone you know and you/they live in:
Stoke on Trent
- Telephone: 0800 561 0015
- Email: social.care@stoke.gov.uk
If you live outside out this area or are unsure, please use this
postcode checker to find your local authority.