Finding the right equipement for you
Some equipment can help make life easier. You can use our AskSARA app to help you decide what equipment may help you.
Struggling to use AskSARA, maybe a friend, neighbour or family member could help, alternatively call 01782 234234 and our call centre staff will be able to help.
Disclaimer
Please be mindful that Stoke-on-Trent City Council is not endorsing any particular products or companies. We simply want to make people aware of the range of daily living equipment that is available, how it can be used, the types of places it can be bought from, and how people can benefit from it.
Some web links on this page will take you to a recommended products comparison website, where a variety of solutions, from a range of suppliers can be compared. Other suppliers may also be available, including local shops or other online stores.
Please note that our pages link to a third-party website that may not be optimised for mobile view.
Need more help – if you have looked at equipment to help you but you feel you need more help, like adaptations in the home, click here.
Need Lifeline – You can feel more secure for less than 60p a day - call our team now on 01782 235785 or email telecare@stoke.gov.uk
Frequently Asked Questions
What is AskSARA?
AskSARA is an award-winning online self-help guide providing expert advice and information on products and equipment for older and disabled adults and children.
AskSARA covers a wide range of topics for adults and children, including products and ideas to help with physical and mental health, carrying out tasks around the home and getting out and about. It also covers obtaining funding and assistance in purchasing equipment and carrying out home adaptations. Advice is available without the need to register or provide any personal details.
Is there a charge for Lifeline?
Yes, if you live in Stoke-on-Trent the cost is £16 per month (there is no set up fee, but if you would like to sign up for the responder service, you will need to have a key safe installed outside your property. We can supply and install one for you at a cost of £60).
What is the responder service?
Our team of responders will come out to you, if you have pressed your pendant. They will help you up (with special lifting cushions) if you have fallen. If you need the emergency services, they will wait with you until they arrive.
Struggling to use AskSARA, maybe a friend, neighbour or family member could help, alternatively call 01782 234234 and our call centre staff will be able to help.
Disclaimer
Please be mindful that Stoke-on-Trent City Council is not endorsing any particular products or companies. We simply want to make people aware of the range of daily living equipment that is available, how it can be used, the types of places it can be bought from, and how people can benefit from it.
Some web links on this page will take you to a recommended products comparison website, where a variety of solutions, from a range of suppliers can be compared. Other suppliers may also be available, including local shops or other online stores.
Please note that our pages link to a third-party website that may not be optimised for mobile view.
Need more help – if you have looked at equipment to help you but you feel you need more help, like adaptations in the home, click here.
Need Lifeline – You can feel more secure for less than 60p a day - call our team now on 01782 235785 or email telecare@stoke.gov.uk
Frequently Asked Questions
What is AskSARA?
AskSARA is an award-winning online self-help guide providing expert advice and information on products and equipment for older and disabled adults and children.
AskSARA covers a wide range of topics for adults and children, including products and ideas to help with physical and mental health, carrying out tasks around the home and getting out and about. It also covers obtaining funding and assistance in purchasing equipment and carrying out home adaptations. Advice is available without the need to register or provide any personal details.
Is there a charge for Lifeline?
Yes, if you live in Stoke-on-Trent the cost is £16 per month (there is no set up fee, but if you would like to sign up for the responder service, you will need to have a key safe installed outside your property. We can supply and install one for you at a cost of £60).
What is the responder service?
Our team of responders will come out to you, if you have pressed your pendant. They will help you up (with special lifting cushions) if you have fallen. If you need the emergency services, they will wait with you until they arrive.